Privacy Policy
The Kingsmen SA
ABN 63 629 323 959
thekingsmen.net.au
Last updated: April 2025
1. Introduction
The Kingsmen SA (ABN 63 629 323 959) ("we", "us", "our") is a specialist hospitality recruitment agency operating in Australia. We are committed to protecting the privacy of our candidates, clients, and website visitors in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose personal information in the course of providing our recruitment and placement services. By using our website at kingsmen.net.au or engaging with our services, you agree to the collection and use of information in accordance with this policy.
2. What Personal Information We Collect
We collect personal information that is necessary for the operation of our recruitment services. This may include:
Full name, email address, and phone number
Resumés, CVs, employment history, and professional references
Visa status, work rights in Australia, and immigration documentation
Background check information, including police checks or identity verification where required
Qualifications, certifications, and licences relevant to hospitality roles
Business contact details for employer clients
We do not collect sensitive information (such as racial or ethnic origin, health information, or religious beliefs) unless it is directly relevant to a placement and you have provided explicit consent.
3. How We Collect Personal Information
We collect personal information through the following means:
Enquiry and contact forms submitted through our website at kingsmen.net.au
Direct communication via email or phone
Job application submissions and candidate registration
Information provided by referees or professional contacts with your knowledge
We only collect personal information by lawful and fair means, and where practicable, we collect it directly from you.
4. Why We Collect and Use Personal Information
We collect and use personal information for the following purposes:
To assess your suitability for job opportunities and match you with appropriate roles
To communicate with you about placements, vacancies, and the recruitment process
To verify your identity, work rights, and eligibility to work in Australia
To share your details with prospective employers where you have given consent
To conduct background, reference, or visa checks where required
To comply with our legal obligations, including visa sponsorship requirements where applicable
To respond to enquiries and provide customer service
To improve the performance and usability of our website
We will not use your personal information for any purpose that is unrelated to the above without your consent.
5. Disclosure of Personal Information
We may disclose your personal information to:
Prospective employers and hiring clients, where you have consented or where disclosure is necessary to facilitate a placement
Third-party service providers who assist us in operating our business, such as IT systems, background check providers, and communication platforms, who are required to handle your information in accordance with applicable privacy laws
Government agencies or regulatory bodies where required by law, including the Department of Home Affairs in connection with visa matters
We do not sell, rent, or trade personal information to third parties for marketing purposes.
6. Overseas Disclosure
Given the nature of our international hospitality recruitment services, personal information may in some circumstances be disclosed to parties located overseas, including prospective employers in countries outside Australia. We will take reasonable steps to ensure that any overseas recipients handle your personal information in a manner consistent with the Australian Privacy Principles. Where practicable, we will seek your consent prior to any overseas disclosure.
7. Cookies and Online Tracking
Our website uses cookies and similar tracking technologies to improve user experience, analyse site traffic, and support our marketing activities. Specifically, we use:
Google Analytics: to understand how visitors use our website, including pages visited, time on site, and traffic sources. Data collected is aggregated and does not personally identify individuals. Google's privacy policy is available at policies.google.com/privacy.
Meta Pixel (Facebook Pixel): to measure the effectiveness of our advertising on Meta platforms and to show relevant advertisements to visitors of our website. Data collected through the Meta Pixel is subject to Meta's Data Policy.
You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of our website. Most browsers provide instructions for managing cookie preferences in their help documentation.
By continuing to use our website with cookies enabled, you consent to our use of cookies as described above.
8. Storage and Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include secure digital storage, access controls, and staff training on privacy obligations.
Where personal information is no longer required for any purpose for which it was collected or used, and we are not required by law to retain it, we will take reasonable steps to destroy or de-identify that information.
9. Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you, and to request correction of that information if it is inaccurate, out of date, incomplete, or misleading.
To make an access or correction request, please contact us using the details in section 11. We will respond to your request within a reasonable timeframe and in accordance with our obligations under the Privacy Act 1988 (Cth). In some circumstances, we may be required by law to refuse access, and if so, we will explain our reasons in writing.
10. Privacy Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, we encourage you to contact us in the first instance so that we can attempt to resolve your concern.
We will acknowledge your complaint within 5 business days and aim to investigate and respond substantively within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
Phone: 1300 363 992
11. Contact Us
For any privacy-related enquiries, access or correction requests, or complaints, please contact us at:
The Kingsmen SA
ABN 63 629 323 959
Email: matthew@thekingsmen.net.au
Website: https://thekingsmen.net.au
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we provide. The current version will always be available on our website at kingsmen.net.au. We encourage you to review this policy periodically.
This Privacy Policy was prepared for The Kingsmen SA and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.